Wednesday, January 15, 2014

VPN failed - Error 711, 1068 - Remote Access Connection Manager, dependency

The goal of this article is to report an instance of mine that failed me on my VPN. Hopefully, this will help people with exactly the same problem.

The error involved the failing of the starting of "Remote Access Connection Manager" service - Error 711: Cannot load the Remote Access Connection Manager Service. Trying to start the "Remote Access Connection Manager" service manually produced the "Error 1068: the dependency service or group failed to start." message.

The 1068 error is a very general one and the task is to find out exactly which dependency services caused the program to fail since the error message provides no indication. Not being a Windows expert, I result to brutal force. I manually went through each service listed and try to start them. In the process, few processes failed to start. The most suspicious one is the "Windows Event Log" process - "Cannot start windows event log service on Windows 7. Error 4201".

After fixing the "Windows event log" error, the VPN worked.

The article I Googled are:
Error 711: Cannot load the Remote Access Connection Manager Service.
Error 1068: the dependency service or group failed to start.
Cannot start windows event log service on Windows 7. Error 4201.
How to use MSCONFIG in Windows 7




 

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